Customer document delivery, done right

Send documents so that your customers can easily access and find them again later, reducing queries, resends, and support costs.

No hassle. No logins to reset. Just happy customers!

ISO certification EU DPD compliant G-Cloud supplier Cyber Essentials

How Documentd works

Secure document delivery for businesses. A private home for important documents for customers.

1

Modern document delivery, done properly

Secure delivery, automatic organisation, and easy customer access, all in one system.

Replace email attachments and paper post with a professional delivery system.

Document vault screenshot
2

A private space that belongs to your customer

Every document is delivered into the customer's own secure Keepd account, creating a private home for important documents and files.

Documents stay organised, searchable and easy to find, even long after delivery.

Customer vault screenshot
3

Customers get instant secure access

Sending a document automatically creates a secure account for your customer.

They click the link, set a 4-digit PIN, and access their private document space. No passwords, no friction.

Secure document email screenshot
PIN access screenshot
4

Choose how you send

Send from the website, copy Documentd into an email, use #deliver, or connect via API.

Use one route, or more than one. Documents still arrive in the same organised customer space.

Website
Upload document
Email
To: customer@example.com
Bcc: filng@keepd.com
#deliver
To: customer@example.com
#deliver
API
POST /deliver
customer_id
document_id
5

All-in-one secure delivery platform

Replace attachments, paper post, and shared drives with a modern, secure way to deliver documents.

Your business gets simple, professional delivery. Your customers get a private Keepd account where important documents remain under their control.

Document delivery platform screenshot

The best way to deliver important documents to clients

See how Documentd compares to email, secure email, portals, and paper post.

Feature Documentd Email Secure Email Customer Portal Paper Post
Encryption
Transfer of ownership ?
Permanence
Customer control ?
Ease of use
Organisation ? ?
Compliance ?
Cost efficiency ?

“?” indicates that the answer depends on the provider, customer behaviour, implementation or internal process.

Built with security, privacy and durability at its core

Documentd is designed to protect your customers’ data while keeping access simple and practical.

Data Privacy

Your data is not mined, analysed or sold. Documentd is built to protect your customers’ information, not exploit it.

User Authentication

Customers access documents securely using simple, low-friction authentication designed for real-world usability.

Encryption at Rest

All documents are encrypted while stored, ensuring that data remains protected even if infrastructure is compromised.

Encryption in Transit

All communication between systems and users is encrypted using modern, industry-standard protocols.

Full Legal Rights

Your customers retain full ownership of their documents. Files are delivered, not held hostage behind systems.

Durability

Documents are stored in highly resilient infrastructure designed to ensure long-term availability and reliability.

How you send

Choose how you send

Start with the website, copy us in, use #deliver, or connect via API.

Choose one method, or use them all. However you send, customers get the same experience.

Customer access with Keepd

Customers know where to find documents. You get fewer queries.

Documentd is how your business sends documents. Keepd is where your customers access them - giving every recipient a simple, consistent place to return to whenever they need documents you have sent.

You send with Documentd

Send documents from the website, email, #deliver or API.

Customers open Keepd

They access a private document space created for the documents they receive.

They know where to return

Keepd becomes the familiar home for documents they receive.

Fewer queries, happier customers

Fewer requests for copies, resends and document searches.

We keep the recipient experience in Keepd so that customers have a single, neutral, reusable place for their important documents.

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Simple pricing for every stage

Start with 100 free documents, then choose pay-as-you-go, a monthly subscription, or enterprise pricing when volumes grow

Pay For What You Use

Ideal if your usage varies, or if you want to start without committing to a monthly subscription.

£20
per unit of 500 documents
  • First 100 documents free
  • Buy units as needed
Sign up

Enterprise

For organisations sending high volumes of documents and needing bespoke commercial terms.

Custom
for 10,000+ documents per month
  • Volume pricing
  • Bespoke onboarding and support
  • Designed for large-scale delivery
Contact us

No hidden platform fees. No seat-based pricing. Your customers are never charged.

Testimonials

Trusted by organisations delivering important information

Documentd builds on more than 10 years of experience helping organisations communicate securely with customers, partners and stakeholders.

I thought StayPrivate would work for some of our clients, but the response was so uniformly positive that we quickly rolled it out across our entire client base.

Oliver Cox Managing Director, Cox Financial

StayPrivate brings the simplicity and convenience of social media apps to the corporate world, without the security trade-off.

Greg Merten Head of Strategic Alliances, Blackberry

StayPrivate is just so easy to use — both for us and our clients.

David Seager Development Director, SIFA

I knew we had a top-class internal setup, but once emails left the building that counted for nought. StayPrivate solved our problem instantly and elegantly.

Steve Cook Principal & Portfolio Manager, Sequoia

We trust StayPrivate for sending all our financial reports. The encryption ensures our data stays safe.

Mark S Chartered Accountant

We needed a secure means of transferring sensitive data between delivery partners, some of whom have very rudimentary IT skills and systems. StayPrivate fitted the bill in every sense — secure, easy to use and backed by first-class support.

Andy Waites Head of Finance & Management Information, Your Consortium