1
Deliver documents so your customers can easily keep them
Documents are delivered into your customer's own Keepd, where they have their own copy to keep rather than relying on an inbox or customer portal.
Deliver important documents to your customers and give each recipient their own copy in Keepd, a free private place where documents stay organised, easy to find and theirs to keep.
Reduce customer queries, resends and support costs.
A better way to deliver documents that matter.
Documents are delivered into your customer's own Keepd, where they have their own copy to keep rather than relying on an inbox or customer portal.
Every document is delivered into the customer's own private Keepd account, giving them their own copy to keep.
Documents stay organised, searchable and easy to find, even long after delivery.
Sending a document automatically creates a Keepd account for your customer.
They click the link, set a 4-digit PIN, and access their private documents. No passwords, no friction.
Send from the website, copy Documentd into an email, use #deliver, or connect via API.
Use one route, or more than one. Documents still arrive in the same organised Keepd.
Your business gets simple, professional delivery. Your customers get their own copy in Keepd, where important documents remain organised and under their control.
Customer ownership with Keepd
Documentd delivers the document. Your customer receives their own copy in Keepd, a free private place that belongs to them.
Send from the website, email, #deliver or the API.
Each recipient receives the document in their own private Keepd, ready from the first delivery.
Documents remain organised, easy to find and available independently of the organisation that sent them.
Customers know where to find documents. Your team spends less time answering queries and resending files.
The business sends. Documentd delivers. The individual keeps.
See how Documentd compares with email, secure email, portals, and paper post.
| Feature | Documentd | Secure Email | Customer Portal | Paper Post | |
|---|---|---|---|---|---|
| Secure delivery | ✓ | ✗ | ✓ | ✓ | ? |
| Recipient-owned copy | ✓ | ? | ✗ | ✗ | ✓ |
| Long-term availability | ✓ | ? | ? | ? | ✓ |
| Recipient control | ✓ | ? | ✗ | ✗ | ✓ |
| Easy for recipients | ✓ | ✓ | ? | ? | ✗ |
| Automatic organisation | ✓ | ✗ | ✗ | ? | ✗ |
| Business compliance | ✓ | ? | ✓ | ✓ | ? |
| Cost efficiency | ✓ | ✓ | ? | ✗ | ✗ |
“?” indicates that the answer depends on the provider, customer behaviour, implementation or internal process.
Important documents deserve more than secure delivery. Documentd is designed to protect your customers, their documents and their privacy for the long term.
Your data is not mined, analysed or sold. Documentd is built to protect your customers’ information, not profit from it.
Customers receive their own copy in Keepd, under their control and independent of the organisation that sent it.
Documents are stored on resilient infrastructure designed for long-term availability and reliability.
Customers access their documents using simple, low-friction authentication that balances security with ease of use.
Documents are encrypted during transfer and while stored using modern industry-standard encryption.
StayPrivate operates an ISO 27001-certified information security management system and holds Cyber Essentials Plus certification.
How you send
Start with the website, copy us in, use #deliver, or connect via API.
Choose one method, or use them all. However you send, every document arrives in the customer's own organised Keepd.
Start with 100 free documents, then choose pay-as-you-go, a monthly subscription, or enterprise pricing as your volumes grow.
Ideal if your usage varies, or if you want to start without committing to a monthly subscription.
Best for businesses sending documents regularly and wanting a predictable monthly plan.
For organisations sending high volumes of documents and needing custom commercial terms.
No hidden platform fees. No seat-based pricing. Your customers are never charged.
More than 10 years of experience
Documentd is built by StayPrivate, drawing on more than a decade of experience helping organisations communicate securely with their customers.
StayPrivate customer
I thought StayPrivate would work for some of our clients, but the response was so uniformly positive that we quickly rolled it out across our entire client base.
StayPrivate customer
StayPrivate is just so easy to use — both for us and our clients.
StayPrivate customer
I knew we had a top-class internal setup, but once emails left the building that counted for nought. StayPrivate solved our problem instantly and elegantly.
StayPrivate customer
We needed a secure means of transferring sensitive data between delivery partners, some of whom have very rudimentary IT skills and systems. StayPrivate fitted the bill in every sense — secure, easy to use and backed by first-class support.
These testimonials relate to earlier StayPrivate services. Titles and organisations are shown as at the time the testimonials were provided.