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Deliver documents your customers will keep
Documents are delivered into your customer's own document home, not lost in an inbox or buried in old emails.
Deliver important documents into your customer's own document home, where they're organised, easy to find, and theirs to keep.
Reduce customer queries, resends and support costs.
A better way to deliver documents that matter.
Documents are delivered into your customer's own document home, not lost in an inbox or buried in old emails.
Every document is delivered into the customer's own secure Keepd account, creating a private home for important documents and files.
Documents stay organised, searchable and easy to find, even long after delivery.
Sending a document automatically creates a secure account for your customer.
They click the link, set a 4-digit PIN, and access their private document space. No passwords, no friction.
Send from the website, copy Documentd into an email, use #deliver, or connect via API.
Use one route, or more than one. Documents still arrive in the same organised customer space.
Your business gets simple, professional delivery. Your customers get a document home where important files remain organised and under their control.
See how Documentd compares with email, secure email, portals, and paper post.
| Feature | Documentd | Secure Email | Customer Portal | Paper Post | |
|---|---|---|---|---|---|
| Secure delivery | ✓ | ✗ | ✓ | ✓ | ? |
| Recipient-owned copy | ✓ | ? | ✗ | ✗ | ✓ |
| Long-term availability | ✓ | ? | ? | ? | ✓ |
| Recipient control | ✓ | ? | ✗ | ✗ | ✓ |
| Easy for recipients | ✓ | ✓ | ? | ? | ✗ |
| Automatic organisation | ✓ | ✗ | ✗ | ? | ✗ |
| Business compliance | ✓ | ? | ✓ | ✓ | ? |
| Cost efficiency | ✓ | ✓ | ? | ✗ | ✗ |
“?” indicates that the answer depends on the provider, customer behaviour, implementation or internal process.
Important documents deserve more than secure delivery. Documentd is designed to protect your customers, their documents and their privacy for the long term.
Your data is not mined, analysed or sold. Documentd is built to protect your customers’ information, not profit from it.
Documents belong to your customers. They remain in their own document home, under their control.
Documents are stored on resilient infrastructure designed for long-term availability and reliability.
Customers access their documents using simple, low-friction authentication that balances security with ease of use.
Documents are encrypted during transfer and while stored using modern industry-standard encryption.
Built to support modern security and privacy requirements, including ISO 27001, Cyber Essentials and GDPR.
How you send
Start with the website, copy us in, use #deliver, or connect via API.
Choose one method, or use them all. However you send, every document arrives in the same organised customer document home.
Customer access with Keepd
Documentd delivers documents. Keepd gives your customers a familiar place to find them again whenever they need them.
Send from the website, email, #deliver or the API.
Every recipient gets their own document home, ready from the first document.
Important documents stay organised, easy to find and ready whenever they are needed.
Customers know where to find documents. Your team spends less time answering queries and resending files.
Keepd belongs to the customer, giving them a document home that grows over time, regardless of which organisation sent each document.
Start with 100 free documents, then choose pay-as-you-go, a monthly subscription, or enterprise pricing as your volumes grow.
Ideal if your usage varies, or if you want to start without committing to a monthly subscription.
Best for businesses sending documents regularly and wanting a predictable monthly plan.
For organisations sending high volumes of documents and needing bespoke commercial terms.
No hidden platform fees. No seat-based pricing. Your customers are never charged.
More than 10 years of experience
Documentd builds on the technology and experience behind StayPrivate, trusted by organisations and their customers for more than a decade.
StayPrivate customer
I thought StayPrivate would work for some of our clients, but the response was so uniformly positive that we quickly rolled it out across our entire client base.
StayPrivate customer
StayPrivate is just so easy to use — both for us and our clients.
StayPrivate customer
I knew we had a top-class internal setup, but once emails left the building that counted for nought. StayPrivate solved our problem instantly and elegantly.
StayPrivate customer
We needed a secure means of transferring sensitive data between delivery partners, some of whom have very rudimentary IT skills and systems. StayPrivate fitted the bill in every sense — secure, easy to use and backed by first-class support.
StayPrivate is the predecessor technology on which Documentd is built. Titles and organisations are shown as at the time the testimonials were provided.