Online filing cabinets for your patients.

Give every patient a filing cabinet with your branding. Documentd automatically files approved consultation letters, reports and aftercare documents for them. Give patients copies they can find after an appointment and reduce routine requests to your team.

Important patient records

Start with the documents patients need to keep.

Use Documentd for completed, clinically approved documents intended for the patient. Your team decides what is ready to be shared and when, including whether a result needs a clinical conversation first.

Consultation letters
Approved diagnostic reports
Discharge summaries
Treatment plans and aftercare instructions
Completed consent documentation
Invoices and receipts
Insurance and other important patient correspondence

Your patients should have their own copies, in an account they control.

An organised home for patient records

Give patients a clear record to return to after care.

Patients may want to reread a consultation letter or find an approved report after the appointment has passed. Filing their copies in an organised place makes those documents easier to retrieve without searching correspondence or contacting the clinic again.

Documentd automatically files these documents in each patient’s own cabinet, organised and ready to find. Your branding and dedicated web address give patients a familiar place to return to for the records you send.

A branded service, independent access

Your branding. Your patients’ own records.

Give patients a branded filing cabinet with a simpler, lower-cost service than a document portal. Start with web send, then add copy-in once your company is set up, without a portal development project. Your branding makes the source of their documents clear; their copies remain under their control.

Your cabinet sits within the patient’s own Keepd account. Keepd is free and works with any email address, bringing together their cabinets from different businesses and documents they file themselves. From your cabinet, they can navigate to the rest of their account.

Their copies remain available after discharge, a change of clinic or the end of a course of treatment.

Your branding gives patients a familiar place to return to. Their ownership means access to their copies does not depend on your systems.

Documentd Business Case 09 · Private Healthcare

Less administration and fewer resends

Reduce routine requests for copies.

Requests for consultation letters, reports and receipts create work for reception and administration teams. Giving patients an organised copy can reduce repeat retrieval and printing while leaving clinical release decisions with your team.

Fewer requests for copies of approved reports and letters
Less administrative time retrieving previous correspondence
Less printing and postage where electronic copies are appropriate
Patient access independent of continued attendance at the clinic

Assess the benefit using your own document volumes, support workload and postage costs, alongside Documentd’s charges.

A simple start for your team

Start with one approved patient document workflow.

Try web send with a sample document containing no patient information. Then choose a routine workflow, such as approved consultation letters, with an agreed recipient check and clinical release process.

Once your company is set up, send from the website or copy filing@documentd.com into your normal email. Copy-in files the attachments in each recipient’s cabinet; your ordinary email and attachments still go to the recipients as usual.

Email integration and the API are available for more involved workflows when you need them.

Try web send →How copy-in works →

Lasting access to important records

Give patients their own copy of the documents arising from their care

The practical case is dependable patient access, not a blanket claim that healthcare documents fall under financial-services durable-medium rules. Documentd separates the patient's delivered copy from the provider's operational systems. The copy protections described here apply to documents filed through Documentd, rather than files uploaded directly in Keepd.

The correct recipient

Deliver approved documents to the patient, or an appropriately authorised representative, using verified details.

Accessible later

Patients can retrieve their delivered copies independently of the provider's portal.

A reliable historical copy

The sender cannot alter the settled copy filed through Documentd. Clearly dated updates should be issued separately when information changes.

Documentd in practice

The patient receives their own copy
The sender cannot alter or delete the settled copy filed through Documentd
Access does not depend on the provider's patient portal
Delivered records remain organised for later retrieval
Delivery records help show what was sent and when
The provider retains responsibility for its clinical record

Support patient access without replacing clinical responsibilities

Documentd is not an electronic patient record, a consent process or an urgent clinical communication system. Delivery and access records do not prove understanding or informed consent. Providers should approve the confidentiality, retention, recipient-authorisation and correction arrangements before use, including how patients are told that an earlier treatment instruction has been superseded.

Keep the authoritative clinical record with the provider. Give the patient their own dependable copy of approved documents.

Further detail: documentd.com/business-cases/private-healthcare

The business case

Less routine administration. Patient copies available after care.

Your branding

A familiar cabinet and dedicated web address for your patients.

Automatic filing

Your patients’ copies arrive organised and ready to find.

Patient control

Your patients keep their own copies in an account they control.

Your branding. Automatic filing. Records your patients can keep and find independently of your systems.

Documentd provides branded filing cabinets for your patients and automatically files the documents you send for them to own and keep.

documentd.com/try · documentd.com/pricing

Assess costs and savings against your own processes and Documentd plan.